Catholic Charities of the Archdiocese of Milwaukee, Inc.

In-Home Support Services

Senior Hotline Available for Elderly in Need

Reaching out is how you can help. Are you concerned about an older neighbor or loved one? Growing isolation and loss of community supports can lead to tragedy for the most vulnerable.


To help seniors, Catholic Charities staff will call, visit, and follow-up to check in on how they are doing. We are able to assess needs and offer help. We can shop for groceries or pick up medications or just be there to listen.


Please call our Senior Hotline, 414-771-6063​, to share the name and number of your neighbor in need.


About Our Program


Catholic Charities has been providing In-Home Support Services in Milwaukee and Waukesha Counties to the frail older adults and adults with disabilities for over 25 years. In-Home Support Services provides supportive home care services to help individuals live independently in clean, safe homes or apartments in order to delay institutional placement, by providing light housekeeping, laundry assistance, companionship, meal preparation, grocery shopping, errands, transportation to doctor appointments, companionship and socialization. 

Our Services Include:


  • In-Home social work assessments by trained staff at intake and semi-annually to gather detailed information about clients' physical health, emotional well-being, and social functioning to determine self-sufficiency and safety.
  • Information and referrals that connect clients with additional, appropriate services and resources provided by other Catholic Charities programs, government agencies, local churches, and other non-profits.
  • Direct service visits (minimum of 2 hours) to meet individualized clients' needs, for example: light housekeeping, laundry assistance, grocery shopping, meal preparation, etc. 


Catholic Charities' In-Home Support Services is for frail older adults aged 50 or better and adults with disabilities. Fees for services are provided through private pay, county public benefits based need for service and income eligibility, and reduced fee service agreements for those with financial need. In-Home Support Services are provided in conjunction with the United Way of Greater Milwaukee and Waukesha County, the Catholic Stewardship Appeal and is also subsidized by agency donations, and is provided in Milwaukee and Waukesha County.

For more information or to schedule an in-home assessment, please contact:


Carla Alejo
Director of In-Home Support Services
414-771-2881 Ext. 4134​



With help from Catholic Charities, at 91 Francine lives in the home she shared for 36 years with the love of her life, her husband Charles who passed away several years ago. Francine was a seamstress in her younger days working with Charles who designed and sold the clothing she sewed. Francine managed alone for many years after Charles passed. When she needed help to remain in her home, she was referred to and called Catholic Charities’ In-Home Support program. 

A homemaker from the program was paired with Francine. Her homemaker visits once a week to help Francine with household chores. In addition to providing light housekeeping and help with laundry, her visits relieve the loneliness seniors feel when family and friends are gone. During her visits, the homemaker also observes and inquires about Francine’s wellbeing and will help her find needed services. Francine enjoys working with her homemaker and is grateful to Catholic Charities for helping her fulfill her wish to stay in her home where she is closest to her memories of her beloved Charles. 

Read more In-Home Support Impact Stories here. 


Catholic Charities

Mailing Address: PO Box 070912
                            Milwaukee, WI 53207-0912

Delivery Address: 3501 S. Lake Drive
                             St. Francis, WI 53235

Office Locations and Phone Numbers

Serving our neighbors in need in Dodge,
Fond du Lac, Milwaukee, Ozaukee, Racine, Kenosha, Sheboygan, Walworth, Washington and Waukesha Counties.



©2022 Catholic Charities of the Archdiocese of Milwaukee, Inc.