In-Home Support Services

About Our Program

Catholic Charities has been providing In-Home Support Services in Milwaukee and Waukesha Counties to the frail older adults and adults with disabilities for over 25 years. In-Home Support Services provides supportive home care services to help individuals live independently in clean, safe homes or apartments in order to delay institutional placement, by providing light housekeeping, laundry assistance, companionship, meal preparation, grocery shopping, errands, transportation to doctor appointments, companionship and socialization.

Our Services Include:

In-Home social work assessments by trained staff at intake and semi-annually to gather detailed information about clients' physical health, emotional well-being, and social functioning to determine self-sufficiency and safety.
Information and referrals that connect clients with additional, appropriate services and resources provided by other Catholic Charities programs, government agencies, local churches, and other non-profits.
Direct service visits (minimum of 2 hours) to meet individualized clients' needs, for example: light housekeeping, laundry assistance, grocery shopping, meal preparation, etc.

Catholic Charities' In-Home Support Services is for frail older adults aged 50 or better and adults with disabilities. Fees for services are provided through private pay, county public benefits based need for service and income eligibility, and reduced fee service agreements for those with financial need. In-Home Support Services are provided in conjunction with the United Way of Greater Milwaukee and Waukesha County, the Catholic Stewardship Appeal and is also subsidized by agency donations, and is provided in Milwaukee and Waukesha County.

For more information or to schedule an in-home assessment, please contact:

Carla Alejo
Director of In-Home Support Services
414-771-2881 Ext. 4134
calejo@ccmke.org

Meet Marles

At 90 years old, Marles lives alone and shared that she often feels lonely. She has survived many of her friends and family, and her loving daughter Kelly lives in California. When Marles began to show signs of dementia, Kelly worried about her mother’s safety and well-being.

In May of 2021, Marles was paired with a Catholic Charities homemaker, who keeps in close communication with Kelly. A typical home visit brings light housekeeping, meal preparation, laundry, other assistance, and warm conversation. Working alongside her homemaker, when she is able, brings Marles joy and renewed confidence in her independence.

One afternoon, the homemaker stopped by for her regularly scheduled appointment. She knocked at the door. Marles didn’t answer. She knocked once more, waited, and there was no response. Catholic Charities staff immediately called Kelly.

Kelly asked the leasing office to let the homemaker in through the front door. Inside, she found Marles had fallen in the bathroom and was badly hurt. The homemaker rushed to Marles’ side and called an ambulance. “Without Catholic Charities, my mom would have been hurt and alone for much longer. I am so grateful that they were there to help,” Kelly said.

Marles is recovering well at the hospital and is preparing to return home. When she does return home, Catholic Charities will be there to welcome and care for her.