Outreach and Case Management

Our bilingual case managers provide holistic and empathetic support, focusing on immediate needs and coordinating services to restore stability and well-being for people facing poverty or crisis.

Jack

A quiet, humble guy, Jack says, “I’ve always been independent. I can take care of myself.” An immigrant from Shanghai, China, he’s worked hard his whole life. He was the proud owner of a Chinese restaurant in his early years. When he retired, he thought life would get easier. Living in a rural area, he took long walks and enjoyed the nature around him. But the quiet retired life Jack so fondly dreamt of ended abruptly. Sitting outside of his apartment, he was a victim of a shooting spree which also harmed three others. He sustained an injury that required three months of hospitalization. While he healed, his rent accrued.

Threatened with losing his home, Jack reached out to several organizations for help, but was rejected. Then he saw a Catholic Charities flyer in the community. The very same case worker who distributed the flyer met with Jack and provided much-needed guidance. She arranged for pro bono legal services and coordinated support from local groups. Working with the landlord, an attorney developed a payment plan. Throughout the process, Catholic Charities was his constant - by his side through every step. Relieved he could keep his home, Jack is sincere when he says, “I am so very thankful.”

Learn more about our Outreach & Case Management Services.