Catholic Charities of the Archdiocese of Milwaukee, Inc.

Outreach & Case Management Services

To talk with an Outreach Case Manager, please call the primary contact number in your area:


Fond du Lac Area

Dodge County Area

Kenosha Area

Milwaukee Area


Racine Area

Sheboygan Area

Walworth Area

Waukesha Area

About Our Program

Our Outreach staff are true advocates for the client - linking them in times of crisis to needed services and programs that are available for the following needs:

  • food and clothing
  • translation/interpretation
  • medical/dental care
  • material resources
  • counseling services
  • link to education and job opportunities
  • link to available community resources

For some clients juggling multiple issues, we provide ongoing support through our Case Management Services. The outreach case manager works with clients to identify issues, problem solve, and together create a plan to address long term needs and transform lives. As an advocate for the client, the case manager will help the client obtain available community resources. 

The goal of case management services is to work with clients to help them attain a greater degree of self-sufficiency and overall improvement in their lives. While there are no charges to clients for Outreach and Case Management Services, the program readily accepts donations.

Spanish speaking Outreach staff are available at all of our primary sites.



Contact us for more information:


Sue Howland
Director of Outreach & Case Management
414-771-2881 Ext. 4170

Meet Claudia


When Claudia moved to southeastern Wisconsin with her husband and their five-year-old daughter, she was pregnant with her second child. Immersed in an unfamiliar place, a different culture, and a drastically different way of life, Claudia didn’t know who to turn to for help. The family had no insurance and had not visited a doctor’s office during her pregnancy. Claudia and her husband were uneasy. “Where will we go when it’s time for the baby to come?” they thought.

She was referred to Nancy, a bilingual Outreach Case Manager at Catholic Charities. Although it was difficult to talk about her situation, it helped Claudia to speak with someone in her own language who listened to her story. First, Nancy began helping her find insurance coverage. Nancy and Claudia visited a clinic in the area that week and scheduled an appointment for the following Monday. During her appointment, to Claudia’s surprise, the doctor said it would soon be time for her baby to be born.

That night at the hospital, her son Hugo was born.

In the months following Hugo’s birth, Nancy continued supporting Claudia and her family. Catholic Charities provided baby clothes, a stroller, and other supplies. She is tremendously grateful for Nancy and Catholic Charities for the compassionate care and help she received.

Read more Outreach and Case Management Impact Stories here


Catholic Charities

Mailing Address: PO Box 070912
                            Milwaukee, WI 53207-0912

Delivery Address: 3501 S. Lake Drive
                             St. Francis, WI 53235

Office Locations and Phone Numbers

Serving our neighbors in need in Dodge,
Fond du Lac, Milwaukee, Ozaukee, Racine, Kenosha, Sheboygan, Walworth, Washington and Waukesha Counties.



©2022 Catholic Charities of the Archdiocese of Milwaukee, Inc.