Catholic Charities of the Archdiocese of Milwaukee, Inc.

Outreach & Case Management Services


Catholic Charities' Outreach Case Managers are committed to helping individuals and families in times of need. If you  or someone in your family is struggling due to the impact of COVID-19 in our community. You can contact one of our offices in the southeastern Wisconsin. Catholic Charities continues to be open and provide mental health counseling services for those that have been affected under the current circumstances. Also, the Outreach Case Workers continue offering services to those looking for information on financial support, food banks, mental and physical health, as well as other community resources.
Please contact us at:
Beaver Dam & Fond du Lac Area: 920-923-2550
Kenosha, Racine & Walworth Area: 262-637-8888
Milwaukee Area: 414-771-2881

Sheboygan Area: 920-458-5726
Waukesha Area: 262-547-2463

Program Information

Emergency warming shelters

Our Outreach staff are true advocates for the client - linking them in times of crisis to needed services and programs that are available for the following needs:

  • food and clothing
  • translation/interpretation
  • medical/dental care
  • material resources
  • counseling services
  • link to education and job opportunities
  • link to available community resources

For some clients juggling multiple issues, we provide ongoing support through our Case Management Services. The outreach case manager works with clients to identify issues, problem solve, and together create a plan to address long term needs and transform lives. As an advocate for the client, the case manager will help the client obtain available community resources. 


The goal of case management services is to work with clients to help them attain a greater degree of self-sufficiency and overall improvement in their lives. While there are no charges to clients for Outreach and Case Management Services, the program readily accepts donations.

Spanish speaking Outreach staff are available at all of our primary sites. To schedule an appointment with one of our Outreach Case Managers, please call the primary contact number in your area:

Fond du Lac Area

Fontana Area

Kenosha Area

Milwaukee Area

Racine Area

Sheboygan Area

Waukesha Area
Director of Outreach & Case Management
Sue Howland
414-771-2881 Ext. 4170



Josephina’s husband died several years ago in a traffic accident leaving her to raise their five children on her own. When she was in need of support and resources, she turned to Catholic Charities. Our bilingual Case Manager has been working with her over the past year to connect her with resources for clothing, food, help with translating at medical appointments, as well as meeting with school and other community agencies. Josephina often felt overwhelmed about her husband’s death and raising her family on her own, but she knew that our Case Manager was there to help her and provide support. Josephina and her family are now living with more stability and are hopeful for the future!

Read more Outreach and Case Management Impact Stories here. 

Catholic Charities

Mailing Address: PO Box 070912
                            Milwaukee, WI 53207-0912

Delivery Address: 3501 S. Lake Drive
                             St. Francis, WI 53235

Office Locations and Phone Numbers

Serving our neighbors in need in Dodge,
Fond du Lac, Milwaukee, Ozaukee, Racine, Kenosha, Sheboygan, Walworth, Washington and Waukesha Counties.



©2021 Catholic Charities of the Archdiocese of Milwaukee, Inc.