Catholic Charities of the Archdiocese of Milwaukee, Inc.

Outreach & Case Management Services

To talk with an Outreach Case Manager, please call the primary contact number in your area:


Fond du Lac Area

Dodge County Area

Kenosha Area

Milwaukee Area


Racine Area

Sheboygan Area

Walworth Area

Waukesha Area

About Our Program

Emergency warming shelters

Our Outreach staff are true advocates for the client - linking them in times of crisis to needed services and programs that are available for the following needs:

  • food and clothing
  • translation/interpretation
  • medical/dental care
  • material resources
  • counseling services
  • link to education and job opportunities
  • link to available community resources

For some clients juggling multiple issues, we provide ongoing support through our Case Management Services. The outreach case manager works with clients to identify issues, problem solve, and together create a plan to address long term needs and transform lives. As an advocate for the client, the case manager will help the client obtain available community resources. 

The goal of case management services is to work with clients to help them attain a greater degree of self-sufficiency and overall improvement in their lives. While there are no charges to clients for Outreach and Case Management Services, the program readily accepts donations.

Spanish speaking Outreach staff are available at all of our primary sites.



Contact us for more information:


Sue Howland
Director of Outreach & Case Management
414-771-2881 Ext. 4170

Meet Juliana


Moving to a new country can be isolating and overwhelming when you have little support and a language barrier. With few belongings, Juliana moved to the Sheboygan area with hope for opportunity and happiness for her and her four children. When personal tragedy struck, she found help from a local shelter where she was referred to Catholic Charities for additional assistance. Juliana spoke with Clarita, one of our bilingual case managers. Although it was difficult to talk about her situation, it helped Juliana to have someone who could speak her language to help her express what she needed.

From the start Catholic Charities acquired needed supplies, blankets, Christmas gifts for the children, and gas cards to get to and from work. Juliana continued to meet with Clarita who helped her identify goals and take steps that would help her, and her children find safety and stability. Over time, Juliana has taken control of her family, secured a new job, registered her youngest for daycare, and her oldest is finishing their first year of college. Juliana and Clarita find moments to reflect on her long journey, the troubles she has overcome and the strength and happiness she now exudes. Clarita says, “it’s great to see her success.”

Read more Outreach and Case Management Impact Stories here


Catholic Charities

Mailing Address: PO Box 070912
                            Milwaukee, WI 53207-0912

Delivery Address: 3501 S. Lake Drive
                             St. Francis, WI 53235

Office Locations and Phone Numbers

Serving our neighbors in need in Dodge,
Fond du Lac, Milwaukee, Ozaukee, Racine, Kenosha, Sheboygan, Walworth, Washington and Waukesha Counties.



©2022 Catholic Charities of the Archdiocese of Milwaukee, Inc.