Outreach & Case Management Services

IMPORTANT COVID-19 UPDATE:

Catholic Charities' Outreach Case Managers are committed to helping individuals and families in times of need. If you or someone in your family is struggling due to the impact of COVID-19 in our community. You can contact one of our offices in the southeastern Wisconsin. Catholic Charities continues to be open and provide mental health counseling services for those that have been affected under the current circumstances. Also, the Outreach Case Workers continue offering services to those looking for information on financial support, food banks, mental and physical health, as well as other community resources.

Please contact us at:

Beaver Dam & Fond du Lac Area: 920-923-2550

Kenosha, Racine & Walworth Area: 262-637-8888

Milwaukee Area: 414-771-2881

Sheboygan Area: 920-458-5726

Waukesha Area: 262-547-2463

Program Information

Emergency warming shelters

Our Outreach staff are true advocates for the client - linking them in times of crisis to needed services and programs that are available for the following needs:

food and clothing
translation/interpretation
medical/dental care
material resources
counseling services
link to education and job opportunities
link to available community resources

For some clients juggling multiple issues, we provide ongoing support through our Case Management Services. The outreach case manager works with clients to identify issues, problem solve, and together create a plan to address long term needs and transform lives. As an advocate for the client, the case manager will help the client obtain available community resources.

The goal of case management services is to work with clients to help them attain a greater degree of self-sufficiency and overall improvement in their lives. While there are no charges to clients for Outreach and Case Management Services, the program readily accepts donations.

Spanish speaking Outreach staff are available at all of our primary sites. To schedule an appointment with one of our Outreach Case Managers, please call the primary contact number in your area:

Fond du Lac Area
920-923-2550

Fontana Area
262-215-7989

Kenosha Area
262-658-2088

Milwaukee Area
414-771-2881

Racine Area
262-637-8888

Sheboygan Area
920-458-5726

Waukesha Area
262-547-2463

Director of Outreach & Case Management
Sue Howland
414-771-2881 Ext. 4170
showland@ccmke.org

Meet Robert

Robert found himself making more and more visits to the hospital for emergency care. His heart problem and other disabilities that he managed everyday were getting worse. He was referred to Catholic Charities by his doctor when it became evident that his financial and living situations were putting his health at further risk. He was sleeping on the floor which put a strain on his heart each morning. Catholic Charities’ outreach case manager, Tedricka, worked to find solutions to Robert’s most immediate needs. Tedricka helped his family make a plan to improve Robert’s health and access a bed, food, and safer living environment. “These weren’t hard things to fix, but they affected his health so greatly,” Tedricka recalled. To Robert’s family, a bed meant more than a comfortable place to sleep. It meant the possibility of many more years of good health for their grandfather, peace of mind, and a strong beginning to each day.