Catholic Charities of the Archdiocese of Milwaukee, Inc.

Outreach & Case Management Services

Program Information

Emergency warming shelters

Our Outreach staff are true advocates for the client - linking them in times of crisis to needed services and programs that are available for the following needs:

  • food and clothing
  • translation/interpretation
  • medical/dental care
  • material resources
  • counseling services
  • link to education and job opportunities
  • link to available community resources

For some clients juggling multiple issues, we provide ongoing support through our Case Management Services. The outreach case manager works with clients to identify issues, problem solve, and together create a plan to address long term needs and transform lives. As an advocate for the client, the case manager will help the client obtain available community resources. 

The goal of case management services is to work with clients to help them attain a greater degree of self-sufficiency and overall improvement in their lives. While there are no charges to clients for Outreach and Case Management Services, the program readily accepts donations.

Spanish speaking Outreach staff are available at all of our primary sites. To schedule an appointment with one of our Outreach Case Managers, please call the primary contact number in your area:


Fond du Lac Area

Dodge County Area

Kenosha Area

Milwaukee Area

Racine Area

Sheboygan Area

Walworth Area

Waukesha Area
Director of Outreach & Case Management
Sue Howland
414-771-2881 Ext. 4170


Meet Robert

Robert found himself making more and more visits to the hospital for emergency care. His heart problem and other disabilities that he managed everyday were getting worse. He was referred to Catholic Charities by his doctor when it became evident that his financial and living situations were putting his health at further risk. He was sleeping on the floor which put a strain on his heart each morning. Catholic Charities’ outreach case manager, Tedricka, worked to find solutions to Robert’s most immediate needs. Tedricka helped his family make a plan to improve Robert’s health and access a bed, food, and safer living environment. “These weren’t hard things to fix, but they affected his health so greatly,” Tedricka recalled. To Robert’s family, a bed meant more than a comfortable place to sleep. It meant the possibility of many more years of good health for their grandfather, peace of mind, and a strong beginning to each day.

Read more Outreach and Case Management Impact Stories here. 


Catholic Charities

Mailing Address: PO Box 070912
                            Milwaukee, WI 53207-0912

Delivery Address: 3501 S. Lake Drive
                             St. Francis, WI 53235

Office Locations and Phone Numbers

Serving our neighbors in need in Dodge,
Fond du Lac, Milwaukee, Ozaukee, Racine, Kenosha, Sheboygan, Walworth, Washington and Waukesha Counties.



©2022 Catholic Charities of the Archdiocese of Milwaukee, Inc.